How can I cancel a booking?
If you want to cancel a reservation, you can send a fax to number (+39) - 0818687613 and contact the structure that has received the reservation. In case of problems to contact the structure call us to number (+39) - 0818687638. We advise you to indicate in notes on the reservation your telephone (also mobile) or a fax to which we can catch up to you in case of problems.
What is the "Cancellation Policy"?
The hotel can require a maximum time limit by which you can cancel without be charged by no penalty. If you cancel the booking after this limit, the hotel can charge an amount as a penalty for the unsold rooms. Before confirming your booking definitively, you are shown with the following data: the date, the time of the cancellation and the penalty amount. The value of the penalty is decided by the hotel and can vary from the first night to the total amount of the booking.
How can I change a booking?
Naturally that is possible if the terms of cancellation allow it. Eventual demands for modifications can be estimated from our Reservations Office followed your communication written to infocampiflegreipark it
I want to cancel a booking. How can I find out if there will be a penalty charge?
On the voucher, there are all the other informations about the eventual penalty.